Dr Sam Shah is Director of the Faculty of Future Health and an NHS clinician. Within the NHS, he was inaugural Director of Digital Development and held the prestigious role of Global Clinical and Digital Adviser for the Department for International Trade. He has led cross functional clinical and digital teams across the NHS and has worked on a number of high profile digital health initiatives, including the flagship NHS project digitising urgent care through 111 Online. Sam has two main areas of interest which include digital development of the health ecosystem and approaches to improving digital transformation delivery and implementation. Sam was the government appointed senior responsible officer for Digital Urgent and Emergency Care as well as providing leadership across a number of other projects designed to improve clinical outcomes and support clinicians in the NHS. Sam led the development of the first third party digital referral system within the South East of England, which was the first technology programme of its kind in Europe and has now been scaled to other settings.
Sam is one of the inaugural members of the NHS Digital Academy which is aimed at developing the digital leadership skills of the NHS workforce. As a government appointed SRO, Sam is one of a small group of technologists who are also part of the Said Business School Major Programmes Leadership Academy at the University of Oxford. Sam was one of the founding fellows of the Faculty of Clinical Informatics, which is a world first in bringing together clinical professionals working on digital technology in health. Sam continues to teach on the topic of digital health in a number of settings.
Sam is committed to an inclusive workforce in healthcare but even more so in digital teams. He has supported the development of individuals from BAME backgrounds and prides himself on having one of the most diverse teams in digital services. He supports inclusivity in decision making and ensuring that a range of people from a range of background can participate in decision making at all levels. He firmly believes by being inclusive in decision making that health services can make better decisions about changes to improve and save lives.
As a clinician with a background in primary healthcare and public health he is aware of the need to design services through a citizen-centric approach, maximizing accessibility across patients groups, to improve utility, value and the patient experience. He has been championing a new approach to transformation with a focus on users, their needs and improved outcomes.